329 - FT Assistant Manager - Store
On-siteColumbia, South Carolina, United States
Job Summary
Execute all operational, merchandising, and managerial functions within the store during assigned shifts, serving as manager-on-duty when the Store Manager is absent. Drive sales to exceed financial plans by managing merchandise, executing displays, and building external relationships with community groups and retailers. Provide exceptional customer service while training and coaching staff, ensuring accountability to company policies and values. Maintain store operations, including inventory levels, supply orders, and daily communications through Take 5 updates. Recruit candidates and manage schedules to align with productivity goals. This role requires standing for 8–10 hours daily, lifting 30 lbs, and working a flexible schedule including weekends and holidays.
Required Qualifications
- High school diploma or equivalent
- 2 – 3 years prior retail experience
- 1 year prior supervisory experience
- Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently
- Ability to stand for periods of 8 – 10 hours a day
- Ability to use ladders or other equipment, for the purpose of store and merchandising maintenance
- Ability to work a flexible schedule to include some holidays, most weekends and/or late evenings
- Ability to apply retail math principles
- Excellent computer skills and ability to use a POS system
- High level of initiative and accountability
- Proven ability to prioritize multiple initiatives
- Detail oriented; consistently meets deadlines
Desired Qualifications
- Excellent communication skills, both written and verbal
- Strong interpersonal skills
- Ability to effectively market externally to build their business
- Utilizes social media to drive traffic to stores for events, recruiting and generation of sales
- Assist Store Manager with scheduling a minimum of 1 grass-root event per quarter
- Assist Store Manager with driving PLCC and email capture
- Constantly building relationships with community, churches and retailers
- Serve as product knowledge expert to educate customers and Associates
- Hold all Associates accountable for product knowledge including features and benefits
- Successfully model the Company values; hold all Associates accountable to do the same
- Assist Store Manager in developing staff to ensure exceptional customer service through Customer Experience
- Function as the Store Manager's partner in all store matters
- Maintain the highest standards in store operations in relation to the Policy and Procedures manual
- Assist the Store Manager in creating the store schedule and revise as necessary to align with selling expense and productivity
- Partner with store Associates to ensure the neatness, maintenance and cleanliness of the store
- Execute merchandise displays and visuals to enhance the Brand
- Assist in placing supply orders and monitoring inventory levels
- Communicate with Store Manager and District Manager on issues
- Assist in recruiting candidates to work in the store. Recommend top candidates to the Store Manager
- Assist in the training and coaching of the staff to ensure bench strength, career paths and succession
- Conduct Take 5's to ensure all Associates are updated on daily Company and store communications
- Assist in holding all Associates accountable to Ashley Stewart's policies and procedures through coaching/counseling, COACHING moments and on-going feedback
- Effectively manage time for self and Associates
- Assist Store Manager in evaluating the business and take proactive steps to improve results
- Assist in setting and monitoring store goals (individual, daily, weekly)
- Assist in managing store expenses
- Ensure all funds and merchandise are handled according to Company policy and procedure
- Assist in maintaining final report accountability for store operations, associate development and financial contribution
- Preferred: 1 year prior supervisory experience
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