2nd Shift Maintenance Technician
On-site · Southbridge, Massachusetts, United States
Job Summary
2nd shift Maintenance Technician responsible for upkeep, preventative maintenance and troubleshooting of ice machines, refrigeration units, and air handling units, and other general maintenance in accordance with Shaner Hotels standards. Customer-service oriented with focus on guest experience. Requires strong background in commercial refrigeration and knowledge of ice machines, industrial chiller systems, and air handling units; basic working knowledge of general maintenance procedures. Full-time position with benefits. Evening, weekend, and holiday hours may be required. Be available to work a 2nd shift flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintain standards of quality and cleanliness throughout daily assignments. Observe all house and safety rules, departmental procedures, and security procedures. Assist with inventories as scheduled. Follow maintenance program and cleaning schedule. Other duties as assigned.
Required Qualifications
- Minimum of two years of experience preferably in a hotel
- Franchised hotel experience a plus
- Knowledge of all mechanical equipment critical to the operation of the building
- Proper chemical handling and disposal
- Ability to prioritize tasks and comply with deadlines
- Ability to interact positively with hotel personnel and provide prompt solutions to problems
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals
- Valid driver’s license and clean driving record required.
Desired Qualifications
- customer service oriented
- willing to go the extra mile to enhance guest experience
- experience with commercial refrigeration
- knowledge of ice machines, industrial chiller systems, and air handling units
- basic working knowledge of general maintenance procedures
- ability to prioritize tasks and meet deadlines
- positive interaction with hotel personnel and prompt problem-solving
Additional Requirements
- Valid driver’s license and clean driving record required.
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