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GoldshieldcarsPosted 4 months ago

2nd Shift Luxury Transportation Office Specialist

On-siteLexington, Kentucky, United States

Full Time

Job Summary

Answer incoming calls and assist clients with transportation inquiries and bookings. Schedule and coordinate vehicles and drivers based on client needs and availability. Manage high-volume email correspondence in a timely and professional manner. Oversee daily logistics, ensuring accuracy in all reservations and schedules. Collaborate with drivers and team members to ensure smooth operations while adapting quickly in a fast-paced, sometimes chaotic environment. Provide exceptional customer service and maintain a polished, professional demeanor. This role is central to our daily operations, ensuring that all transportation bookings, scheduling, and client communications are handled efficiently and professionally.

Required Qualifications

  • Strong attention to detail and organizational skills
  • Ability to multitask and thrive in a high-pressure, fast-paced setting
  • Excellent verbal and written communication skills
  • Customer service experience
  • Proficiency with computers, scheduling systems, and email
  • Reliable, proactive, and solution-oriented mindset

Desired Qualifications

  • hospitality or transportation industry experience

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