2nd shift - Front Office Attendant

Front Office Attendant on the 2nd shift provides guest services at a casino resort, including greeting and registering guests, answering calls professionally, handling reservations and room blocks, processing guest payments, and assisting with lobby and PBX duties. The role requires maintaining service standards, communicating effectively with guests and internal departments, following policies, wearing the approved uniform, and reporting to work reliably. The position emphasizes a welcoming front desk presence, knowledge of room types and amenities, ability to multitask, and collaboration with supervisors to ensure guest satisfaction. Candidates should be able to use computer systems (Word/Excel), have strong interpersonal skills, and be willing to undergo background checks and drug screening; eligibility for the Mohican Nation Gaming License is required. Scheduling includes all shifts, weekends, and holidays, in a casino environment with associated noise and smoke risks.