2nd Shift Bilingual Workforce Supervisor (2:30-11:30)
$60,000–$65,000 year
On-site · Elgin, Illinois, United States
Job Summary
Bilingual Workforce Supervisor (2:30pm-11:30pm) supervises on-site staffing for a major SURGE client, matching temporaries to client needs and delivering high-quality service. Develops and retains business through outstanding customer service and performs administrative tasks, including attendance monitoring, workers compensation claims processing, and invoice reconciliation. May supervise On-site Staffing Specialists. Must speak fluent Spanish and English and have a High School diploma, with 1-2 years in a supervisory role or 3-5 years in customer service, plus strong administrative and Microsoft Office skills.
Required Qualifications
- High School diploma required
- Proven leadership/success in a previous managerial role
- Exceptional customer service skills and the ability to build/enhance successful business partnerships
- Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
- Must have administrative skills
- Experience in performing background checks, I 9, and E Verify
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
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