286 - FT Assistant Manager - Store
On-siteBirmingham, Alabama, United States
Job Summary
Execute all operational, merchandising, and managerial functions within the store during assigned shifts, serving as manager-on-duty in the Store Manager's absence. Drive sales by exceeding financial plans, setting daily goals, managing expenses, and executing merchandise displays while utilizing social media to generate traffic and capture leads. Provide exceptional customer service through product knowledge training, store zoning, and maintaining high standards for cleanliness and policy compliance. Supervise Sales Associates by recruiting, coaching, and holding them accountable for performance, values, and daily communications. Function as the Store Manager's partner in scheduling, inventory monitoring, and district communication, adhering to a flexible schedule that includes weekends, holidays, and late evenings.
Required Qualifications
- High school diploma or equivalent
- 2 – 3 years prior retail experience
- 1 year prior supervisory experience preferred
- Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently
- Ability to stand for periods of 8 – 10 hours a day
- Ability to use ladders or other equipment, for the purpose of store and merchandising maintenance
- Ability to work a flexible schedule to include some holidays, most weekends and/or late evenings
- Ability to apply retail math principles
- Excellent computer skills and ability to use a POS system
- High level of initiative and accountability
- Proven ability to prioritize multiple initiatives
- Detail oriented; consistently meets deadlines
Desired Qualifications
- Excellent communication skills, both written and verbal
- Strong interpersonal skills
- Ability to effectively market externally to build their business
- Utilizes social media to drive traffic to stores for events, recruiting and generation of sales
- Assist Store Manager with scheduling a minimum of 1 grass-root event per quarter
- Assist Store Manager with driving PLCC and email capture
- Constantly building relationships with community, churches and retailers
- Serve as product knowledge expert to educate customers and Associates
- Hold all Associates accountable for product knowledge including features and benefits
- Successfully model the Company values; hold all Associates accountable to do the same
- Assist Store Manager in developing staff to ensure exceptional customer service through Customer Experience
- Function as the Store Manager's partner in all store matters
- Maintain the highest standards in store operations in relation to the Policy and Procedures manual
- Assist the Store Manager in creating the store schedule and revise as necessary to align with selling expense and productivity
- Partner with store Associates to ensure the neatness, maintenance and cleanliness of the store
- Execute merchandise displays and visuals to enhance the Brand
- Assist in placing supply orders and monitoring inventory levels
- Communicate with Store Manager and District Manager on issues
- Assist in recruiting candidates to work in the store. Recommend top candidates to the Store Manager
- Assist in the training and coaching of the staff to ensure bench strength, career paths and succession
- Conduct Take 5's to ensure all Associates are updated on daily Company and store communications
- Assist in holding all Associates accountable to Ashley Stewart's policies and procedures through coaching/counseling, COACHING moments and on-going feedback
- Effectively manage time for self and Associates
- Assist Store Manager in evaluating the business and take proactive steps to improve results
- Assist in setting and monitoring store goals (individual, daily, weekly)
- Assist in managing store expenses
- Ensure all funds and merchandise are handled according to Company policy and procedure
- Assist in maintaining final report accountability for store operations, associate development and financial contribution
- Must effectively market externally to build their business
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