26-11587b Switchboard Receptionist CSU
$35,366–$38,546 year
On-site · Lansing, Michigan, United States
Lansing, Michigan, United StatesOn-siteFull Time$35,366–$38,546 yearEntry LevelHigh School Or EquivalentHealthcare TechUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Industry
Healthcare Tech
Job Summary
Operate a central switchboard and greet visitors at the Crisis Care Unit, reference and direct calls to appropriate offices/programs, provide routine information, and ensure courteous, professional customer service. Perform clerical duties with accuracy in verbal and written communication while adhering to CMHA-CEI policies and procedures; role supports a 3:00 PM–11:00 PM Monday–Friday schedule and requires MSP clearance and a pre-employment drug screen.
Required Qualifications
- High school diploma or GED
- One year clerical experience or equivalent involving public contact
- Pleasant speaking voice
- Ability to handle difficult situations professionally
- Effective verbal and written communication skills
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