$22.40*/HR - Shift Manager - Dave's Hot Chicken (1112)
$46,592–$46,592 year
On-siteSalem, Oregon, United States
Job Summary
Oversee daily restaurant operations, enforce quality, service, and cleanliness standards, and handle customer concerns promptly. Supervise and train team members while managing staffing, scheduling, and labor costs. Open and close the restaurant, maintain food and cash controls, and travel to support new location openings. Ensure 100% shift attendance and lead by example in a high-energy environment with exposure to extreme temperatures. Complete required training programs and hold a valid Food Handler's Permit. Join a growing brand with opportunities for advancement and competitive pay including tips.
Required Qualifications
- Must be 18 years or older
- Valid Food Handler's Permit
- Completion of Dave's Hot Chicken Team Member and Shift Manager Training programs
- Proven leadership skills
- Ability to train and manage teams
- Strong problem-solving skills
- Strong organizational skills
- Strong communication skills
- Service-oriented mindset
- Positive attitude
- Strong work ethic
- Ability to read, write, and speak English fluently
- Ability to perform basic math operations
- Ability to lift up to 50 lbs
- Ability to stand/walk for long periods
- Ability to work in extreme temperatures
- 100% shift attendance
- Must be able to travel to support new restaurant openings when necessary
- Must be able to enforce Dave's Hot Chicken standards for Quality, Service, and Cleanliness
- Must be able to maintain all food and cash control procedures
- Must be able to create a friendly, team-oriented work environment
- Must be able to lead by example
- Must be able to promote company values like compassion, communication, and collaboration
- Must be able to handle customer concerns and special requests promptly and professionally
- Must be able to oversee daily restaurant operations and anticipate potential issues
- Must be able to support staffing, scheduling, and labor cost controls
- Must be able to open and close the restaurant as needed
- Must be able to deliver exceptional customer service that exceeds expectations
- Must be able to be a leader in promoting company values
- Must be able to ensure 100% shift attendance
Desired Qualifications
- Bilingual skills
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