21GRAMS- Technical Delivery Manager
$80,000–$95,000 year
RemoteBoston, Massachusetts, United States
Job Summary
Manage technical delivery for digital projects including websites, web applications, mobile apps, and interactive modules, coordinating production workflows from requirements through QA and deployment. Translate creative briefs into actionable technical tasks while tracking progress, identifying blockers, and ensuring deliverables meet deadlines and quality standards across 10-20 concurrent projects. Facilitate daily standups, sprint planning, and team syncs to foster collaborative dynamics, remove impediments, and maintain project momentum with developers, designers, and vendors. Participate in client meetings to discuss status and risks, communicate technical concepts to non-technical stakeholders, and report on key metrics using tools like Jira and Workfront. Oversee QA testing processes to ensure error-free, accessible deliverables and coordinate asset reviews throughout the production lifecycle.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Business, Communications, or related field
- 3-5 years of experience in digital project management, technical delivery, or related role managing web development, digital design, or interactive media projects
- Experience working in an agency, consulting, or fast-paced production environment
- Demonstrated ability to manage multiple concurrent projects with competing priorities and tight deadlines
- Solid understanding of web technologies (HTML, CSS, JavaScript), responsive design principles, CMS platforms and mobile development concepts
- Familiarity with software development lifecycle (SDLC), QA testing processes, version control systems (Git), and deployment workflows
- Understanding of web accessibility standards (WCAG) and cross-browser/cross-device testing requirements
- Working knowledge of agile methodologies (Scrum, Kanban) and project management best practices
- Proficiency with project management tools such as Jira, Workfront, Asana, Monday or similar platforms
- Experience creating project timelines, tracking budgets, managing resources, and producing status reports
- Strong communication skills with ability to collaborate effectively with technical and non-technical team members across different roles and levels
- Excellent organizational and multitasking abilities
- Comfortable owning 10-25 projects simultaneously in a dynamic environment
- Client service mindset with focus on quality, responsiveness, and exceeding expectations
- Problem-solving skills and ability to think critically about technical challenges, resource constraints, and project risks
- Proactive, self-motivated work style with attention to detail and commitment to delivering high-quality results
- Collaborative team player who thrives in cross-functional environments and contributes to positive team culture
- Must be available for office attendance two days per week at a Real Chemistry office or onsite with clients (for employees within an hour of an office)
- Must be located in or willing to relocate to any of the following US offices: New York City, Boston, Chicago, Carmel, Lambertville, or San Francisco, or work remotely within the US
Desired Qualifications
- Healthcare/pharmaceutical experience
- Eagerness to learn, grow technical delivery expertise, and develop leadership capabilities
- Working knowledge of AI development tools (GitHub Copilot, AI code assistants) and their impact on development timelines
- Understanding of AI design and QA tools and their role in modern digital workflows
- Familiarity with AI-powered project management and automation tools
- Eagerness to learn and adopt emerging AI technologies that improve project delivery and team efficiency
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