21GRAMS -Account Director
$130,000–$140,000 year
Hybrid · Chicago, Illinois, United States or New York City, New York, United States
Job Summary
Account Director role leading broad-based, complex work-streams for a healthcare/pharma advertising agency. Responsibilities include serving as the diplomatic face of the brand, leading client projects and internal teams, delivering integrated solutions, and ensuring client satisfaction. Responsibilities also cover developing and aligning on key agency/client documents, interpreting analytics and KPIs, negotiating resources to meet client needs, identifying opportunities, mentoring team members, setting clear expectations, and fostering cross-functional collaboration to drive business objectives and preserve the 21GRAMS culture. Experience in pharma/healthcare advertising, data-driven storytelling, and a strong point of view on pharmaceutical branding are essential; the role blends client leadership, strategic thinking, and people development in a hybrid setting across US offices or remote within the US.
Required Qualifications
- 5-7 years advertising experience, agency environment preferred
- Pharma/DTC experience
- Social/digital asset development
- Website development
- Data reporting and analytics oversight
- CTV development and production
- Black box experience
- Financial oversight
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