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USTA New EnglandPosted 4 months ago

2026 US Open Guest Access Team Member (Seasonal)

$39,520–$39,520 year

On-siteQueens, New York, United States

ContractSmall

Job Summary

Monitor entrances and exits within specific locations while screening guests for correct credential access. Provide guest assistance by answering questions or giving directions, maintaining communication with supervisors and the US Open Command Center. Interact with a diverse group of fans to deliver professional, courteous customer service in a fast-paced environment. This seasonal role requires availability from August 19th through September 8th, including days, nights, weekends, and extended hours. Employees receive a uniform, daily meal allowance, and an hourly rate of $19.00. Join the world's greatest tennis event to contribute to an unforgettable experience for players, staff, and fans.

Required Qualifications

  • Proficient English fluency
  • Professional but courteous communication skills
  • Must be available to work the entire duration of the US Open (August 19th - September 8th)
  • Ability to interact with a diverse group of guests to provide the highest level of customer service
  • Ability to maintain a positive and professional demeanor at all times
  • Available to work for the full duration of the US Open tournament and be available days, nights, weekends, and extended hours
  • Able to remain calm in a focused and fast-paced and sometimes stressful environment
  • Ability to stand for long periods of time and may require walking up / down stairs

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