1st Shift Luxury Transportation Office Specialist
On-siteLexington, Kentucky, United States
Job Summary
Answer incoming calls and assist clients with transportation inquiries and bookings. Schedule and coordinate vehicles and drivers based on client needs and availability. Manage high-volume email correspondence in a timely and professional manner while overseeing daily logistics to ensure accuracy in all reservations. Adapt quickly in a fast-paced, sometimes chaotic environment by providing exceptional customer service and maintaining a polished, professional demeanor. Collaborate with drivers and team members to ensure smooth operations. This 1st Shift role (7am-4:00pm) requires strong attention to detail, multitasking abilities, and excellent communication skills within our high-end transportation company.
Required Qualifications
- Strong attention to detail and organizational skills
- Ability to multitask and thrive in a high-pressure, fast-paced setting
- Excellent verbal and written communication skills
- Customer service experience
- Proficiency with computers, scheduling systems, and email
- Reliable, proactive, and solution-oriented mindset
Desired Qualifications
- hospitality or transportation industry experience
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