1st Shift - Alarm Dispatcher
$31,200–$31,200 year
On-siteDavenport, Iowa, United States
Davenport, Iowa, United StatesOn-siteFull Time$31,200–$31,200 yearHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Answer and follow up incoming signals, alarms, and requests; initiate outbound calls to customers, police agencies, and emergency contacts; and accurately document accounts for events or actions taken. Work additional hours when necessary to fill open shifts and cover during storms. When appropriate, inform customers of Per Mar Security Services products and services and refer business to appropriate departments. This role serves as the life-saving link between residential or business properties and emergency services in local areas.
Required Qualifications
- High school diploma or general education degree (GED)
- Strong customer service focus/skills
- Must be detail-oriented and able to handle multiple tasks
- Strong computer skills with demonstrated experience in Microsoft Office Suite including Word and Excel
- Internet skills
- Must submit to a pre-employment background check and drug test
- Possess the ability to multi-task and pay strong attention to detail
- 1st Shift
- Weekends
Desired Qualifications
- One to three years dispatching, call center, and/or multi-line phone experience
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