(1664) Customer Services Manager - BSTD
On-site · Pretoria, Gauteng, South Africa
Pretoria, Gauteng, South AfricaOn-siteFull TimeSenior LevelAssociates DegreeFinancial ServicesLarge
Type
Full Time
Level
Senior Level
Education
Associates Degree
Company size
Large
Industry
Financial Services
Job Summary
Customer Services Manager for BSTD responsible for acting as the primary liaison between service delivery and the business to ensure IT services meet requirements and end-user expectations, documenting IT service standards, monitoring daily BSTD operations, guiding ICT budget/demand planning, managing stakeholder relationships, delivering fit-for-purpose solutions, and driving ICT projects in partnership with the PMO while staying informed on ICT trends and BSTD service catalogue.
Required Qualifications
- NQF 6: National Diploma and Advanced Certificate
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