1221 - FOOD SERVICE ASSOCIATE - EMERSON
On-siteJacksonville, Florida, United States
Job Summary
Provide friendly and efficient customer service as the primary priority by greeting guests, assisting with product information, and processing cash and credit card payments. Perform routine food preparation, operate production equipment, and stock coolers and shelves while maintaining high cleanliness and organization throughout the store. Collaborate with kitchen managers to control operations, inventory, and minor equipment maintenance, ensuring all food safety regulations and sanitation guidelines are followed. Train new and existing team members on food preparation, customer service, and kitchen safety procedures. Work a flexible schedule including weekends and holidays in a fast-paced environment.
Required Qualifications
- Must successfully complete a pre-employment drug screening and background check
- Must be able to work a flexible schedule, including weekends and holidays
- Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with customers and team members
- Must be detail-oriented and have strong organizational skills
- Must be able to stand for extended periods of time
- Must be able to lift, carry, and move up to 50 pounds
- Must be able to perform repetitive movements over long periods of time
- Must be able to bend, kneel, stoop, and reach (including overhead)
- Must possess basic mathematic knowledge
- Must be able to effectively follow all safety and sanitation guidelines and regulations
- Must have strong customer service skills
- Must have knowledge of Food Safety
- Must maintain or willing to obtain Food Safety Certification
- Must be able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals for food service equipment
- Must be able to work a flexible schedule, including weekends, holidays, and split shifts
- Must follow GATE standards for uniform and appearance
- Must arrive to work on time, consistently
- Must attend all required training, safety courses, office and departmental meetings
- Must communicate accurately and positively to customers and other staff
- Must maintain or willing to obtain Food Safety Certification
- Must follow all food safety regulations, including proper food handling, storage, and temperature control
- Must properly store and rotate ingredients to minimize waste and ensure freshness
- Must prepare made-to-order food items according to the set menu, following standard recipes and portion guidelines
- Must accommodate customer requests for menu customizations while maintaining food quality and consistency
- Must provide friendly and efficient service, assisting customers with menu choices and answering questions about ingredients and preparation methods
- Must ensure proper portion control and presentation of all food items
- Must perform any additional tasks requested or assigned by the Kitchen and Store Managers
Desired Qualifications
- Employee will preferably have previous successful job experience in a convenience store, restaurant / fast food or related environment
- Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with customers and team members
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