105 - Food City Customer Service Team Lead - 35th Ave & W. Glendale
On-site · Phoenix, Arizona, United States
Job Summary
Food City Customer Service Team Lead oversees front-end operations and directs the grocery-store customer service area, acting as a role model, coach, and trainer for team members. Responsibilities include engaging with customers, operating the cash register, directing front-end operations, ensuring policy compliance, and helping recruit and train new team members. The role emphasizes creating a positive work environment, supervising performance, and upholding health and safety standards while supporting store leadership and daily operations across grocery, dairy, liquor, HBC, non-foods, frozen, and deli displays. The position requires leadership in a fast-paced retail setting and a commitment to excellent customer service and team professionalism. Perks include competitive pay, benefits, tuition reimbursement, and store discounts. Must be 18+ years old (21+ for alcohol-serving roles).
Required Qualifications
- Must be 18 years of age
- Must be 21 years of age for any position that serves alcohol
Additional Requirements
- Age restrictions per alcohol service policy
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