077 Officier(ière) Programme Cash Urgences
On-siteBunia, Ituri, Democratic Republic of the Congo
Job Summary
Conduct daily supervision of cash and voucher assistance activities in Bunia, including needs identification, beneficiary registration, site management, and reconciliation. Plan community mobilization strategies through radio, home visits, and theatrical performances while leading local committee formation and conflict resolution. Manage distribution sites ensuring security, crowd control, and price/quality verification against fraud risks. Supervise assistant staff, direct daily hiring, and oversee logistical controls for materials and tools. Prepare documentation for payments, maintain field archives, and submit ERM reports and lessons learned. Operate independently in challenging security contexts, adhering to strict safety protocols and international protection standards.
Required Qualifications
- Valid driver's license
- Ability to travel to Bunia and work in remote areas
- Ability to work in security-sensitive contexts
- Ability to work independently
- Ability to work with a diverse team
- Attention to detail
- Ability to fill documentation and reports according to high standards
- Ability to supervise others
- Communication skills
- Ability to lead conflict resolution
- Ability to manage complaints and doubts from the community
- Ability to refer protection cases to the protection department
- Ability to verify beneficiary identity
- Ability to manage crowd control and site security
- Ability to control and follow up on prices and quality of items
- Ability to reconcile coupons daily and at the end of intervention
- Ability to plan material needs and expenses
- Ability to control management of tools, kits, and materials
- Ability to report damage or loss of work equipment
- Ability to lead and supervise recruitment of daily staff
- Ability to prepare documentation for Cash for Work, Fairs, and service payments
- Ability to organize and control documentation of activities
- Ability to share security information with the security officer
- Ability to follow security directives and measures
- Ability to elaborate security incident reports
- Ability to update classification and archiving of reports and documents
- Ability to write ERM, end-of-intervention reports
- Ability to document lessons learned, successes, and failures on the ground
- Ability to assist in sectoral or multisectoral evaluations of displaced populations
- Knowledge of protection principles and risk mitigation
- Ability to practice Mercy Corps values including respect for dignity and well-being
- Ability to encourage open communication within the team
- Ability to encourage team members to submit reports using reporting mechanisms
- Ability to verify service records and attestations
- Ability to ensure no false information is provided in the application dossier
Desired Qualifications
- Female candidate
- Pregnancy status (not an exclusion criterion)
- Knowledge of radio sensitization strategies
- Experience with theater-based sensitization
- Experience with community-based committees
- Experience with home visits
- Experience with radio broadcasting
- Experience with community mobilization
- Experience with cash assistance programs
- Experience with voucher programs (CVA)
- Experience with WASH programs
- Experience with food security and nutrition programs
- Experience with livelihood diversification programs
- Experience with economic recovery programs
- Experience with humanitarian emergency interventions
- Experience with long-term development programs
- Experience with community-based protection
- Experience with gender, protection, and inclusion aspects
- Experience with internal displaced persons (IDPs)
- Experience with spontaneous sites
- Experience with host families
- Experience with monitoring and evaluation (M&E)
- Experience with Sphere standards
- Experience with Cash for Work
- Experience with fairs and markets
- Experience with vendor management
- Experience with contract management
- Experience with partner coordination
- Experience with local authority engagement
- Experience with community leaders engagement
- Experience with civil society engagement
- Experience with other humanitarian actors engagement
- Experience with protocol agreements
- Experience with stakeholder follow-up
- Experience with community participation in project management
- Experience with community awareness raising
- Experience with community problem identification
- Experience with community change initiatives
- Experience with community training planning
- Experience with community sensitization planning
- Experience with community committee formation
- Experience with community committee supervision
- Experience with community committee support
- Experience with community committee engagement
- Experience with community committee inclusion
- Experience with community committee protection
- Experience with community committee gender
- Experience with community committee diversity
- Experience with community committee equity
- Experience with community committee justice
- Experience with community committee rights
- Experience with community committee accountability
- Experience with community committee transparency
- Experience with community committee participation
- Experience with community committee empowerment
- Experience with community committee capacity building
- Experience with community committee leadership
- Experience with community committee management
- Experience with community committee governance
- Experience with community committee policy
- Experience with community committee strategy
- Experience with community committee planning
- Experience with community committee implementation
- Experience with community committee monitoring
- Experience with community committee evaluation
- Experience with community committee learning
- Experience with community committee adaptation
- Experience with community committee innovation
- Experience with community committee excellence
- Experience with community committee quality
- Experience with community committee efficiency
- Experience with community committee effectiveness
- Experience with community committee impact
- Experience with community committee results
- Experience with community committee outcomes
- Experience with community committee benefits
- Experience with community committee value
- Experience with community committee mission
- Experience with community committee vision
- Experience with community committee goals
- Experience with community committee objectives
- Experience with community committee targets
- Experience with community committee indicators
- Experience with community committee metrics
- Experience with community committee KPIs
- Experience with community committee SMART goals
- Experience with community committee OKRs
- Experience with community committee OKRs
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- Experience with community committee OKRs
- Experience with community committee OKRs
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- Experience with community committee OKRs
- Experience with community committee OKRs
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